Privacy Policy


By consenting to this privacy notice you are giving us permission to process your personal data specifically for the purposes identified below. Consent is required for AlphaInsider (Alpha Insider Inc) (“We” or “Us”) to process your personal data, but it must be explicitly given by you. You may withdraw your consent at any time. Please note that if you do not upgrade the Services, specifically the AlphaInsider website or app, to the latest version releases and accept our terms, you will neither be able to receive nor transfer personal data to another third party.

We are AlphaInsider and your privacy is important to Us. Please review this privacy policy in order to better understand our commitment to maintaining your privacy. This policy explains how We use your personal information which may be collected from your use of the AlphaInsider our website at (the “Website”) or application (the “App”) and software which We make available to you via the Website and the App.

Personal information means information about you which is personally identifiable, including but not limited to your email, IP address, sentiment data in terms of what news you read, like, share or comment on, the choice of trading strategies you may add to your watchlist, or personal trading strategies, including your strategy performances, strategy balances, orders, posts, and trades.

By accepting the terms of this Privacy Policy and using our Website, the App, downloading, streaming content through the App or Website, communicating with other users and/or providing your personal information to us, you consent to our processing of your personal information in accordance with this privacy policy. You agree not to allow anyone under 13 years old to access or use the AlphaInsider Services from your device. If you are 13 or older, but under the age of 18, you should review this privacy policy with your parent or guardian to make sure that you and your parent or guardian understand it.

Information We Collect

We may collect and process the following information about you:

  • Any personal information you provide to AlphaInsider Services when you create an account, including details supplied by but not limited to your email, and username to use some or all of the AlphaInsider Services.
  • Any personal information you provide when using the AlphaInsider Services (including all behavioral and activity data generated through your activity with respect to the AlphaInsider Services), for example our messaging, post, open order, and trade facilities and behavioral data generated through your subscriptions and personal trading strategies.
  • Details of transactions you carry out via AlphaInsider Services, including any payment or billing information you provide to Us. Please note that purchase details via Stripe, withdraw details via Circle, KYC details via Shufti Pro, iOS App Store, and Google Play are held by them and not Us.
  • If you contact us by whatever means, We may keep a record of that correspondence.
  • Where you agree to an error report being sent to Us, any information contained in that error report, for example an error report contains details of the error and other potentially relevant information collected from your device (for example: operating system version, drivers, etc).
  • Details of your use of the AlphaInsider Service, the resources you access, which may include IP addresses, ISP and date or time stamps.
  • Details about the devices you may use to access the AlphaInsider Services, which may include the device’s unique identifiers, operating system, browser type and network information, and personal information posted by other users through the messaging, comments and posts on the App and Website.

Sharing Personal Information

AlphaInsider may also disclose your Personal Data in the good faith that such action is necessary to:

  • Comply with a legal obligation.
  • Protect and defend the rights or property of AlphaInsider.
  • Prevent or investigate possible wrongdoing in connection with the Service.
  • Protect the personal safety of users of the Service or the public.
  • Protect against legal liability.

With your permission, We may also disclose your personal information to third parties for the following purposes:

  • If We are under a duty to disclose or share your personal information in order to comply with any legal obligation, or in order to comply with or enforce our terms and conditions and other agreements We have with you; or to protect the rights, property, or safety of Alpha Insider Inc, our customers, or others.
  • If We are bought or sold, or our assets are bought, sold or consolidated, in which case We may disclose your personal information to the prospective seller or buyer of such business or assets.
  • Exchanges: We source market data from financial exchanges. We might be under an obligation to provide the exchanges with your details in order for them to verify usage of the market data supplied by them.
  • Payment processors: If you conduct a transaction via the AlphaInsider Services, We will be required to share certain personal information with third-party payment processors in order to process your payment.
  • Transactional Order Management and Customer Identification. If you carry out a transaction through the AlphaInsider Services, We are required to share personal information with the third party order management service and for customer identification verification purposes (KYC/AML regulatory requirements).

As part of our commitment to providing the best possible service to our customers, we may collect certain personal information from you, such as your email address. This information may be shared with trusted third-party advertising partners in order to help us deliver more relevant advertising and marketing messages to our users. Rest assured that any such sharing of your personal information is done in accordance with applicable laws and regulations, and that we take all necessary measures to ensure that your information is kept safe and secure.

If you decide to opt-into our Telegram bot, @AlphaInsiderBot ("The Bot"), only timeline feeds from your AlphaInsider strategies will be posted to the Telegram channels you specify. Telegram may therefore store information from posts that you create on AlphaInsider. Please be cautious on the bot you are interacting with on Telegram. The Bot will only ask for your email, verification code, strategy ID and Telegram channel ID to establish a connection between the two services. The Bot will not ask for any personal information from you.

We maintain strict security standards and procedures with a view to preventing unauthorized access to your data by anyone, including our own staff. We use leading technologies such as (but not limited to) data encryption, firewalls and server authentication to protect the security of your data.

Whilst the security of your data is important to us, remember that no method of transmission over the internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. In the event of a personal data breach, We will, where feasible not later than 72 hours after having become aware of it, notify the breach to the supervisory authority unless the personal data breach is unlikely to result in a risk to the rights and freedoms of said persons.

If you have any concerns or questions about our privacy practices, please don't hesitate to contact us directly.

User Interactions

User interactions from AlphaInsider Website or App may include: private chat, public comments, public posts to the timeline feed and other ways of communicating with other users of the AlphaInsider Services.

If you choose to use any communication facility which We provide, your messages may be visible to other users of the AlphaInsider Services, prospecting non-users, and may be shared externally. By posting messages via messaging facilities, you are consenting to your message being published on the AlphaInsider Services and you acknowledge and agree that it may be visible to the public. For your safety, We recommend that you do not post any personal information using our communication facilities, and do not post any information which you do not wish to be shared, seen or used by others. Our communication facilities may not be encrypted, so do not use them to make available any sensitive or private information. Our messaging facilities are intended only for chatting about the AlphaInsider Services. We may store content, information and data sent via our Website or App in order to satisfy regulatory compliance and reporting requirements in any jurisdiction.


We use session storage and local storage to customize the Website and App for returning customers. Some third-parties may require cookies such as our third-party payment processors, Stripe and Circle, in order to function properly.

Changes to Privacy Policy

We are constantly looking for new ways to improve the AlphaInsider Service. We may amend this privacy policy from time to time. We will use all reasonable efforts to give you notice of any material changes. If you do not agree with any changes, We make to this privacy policy, please do not continue using the AlphaInsider Services. Your continued use of AlphaInsider Services will be deemed by Us to be an acceptance of the Privacy Policy.